Publications

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  • Rai, R. , Jana, A. , & & Srivastava, P. . (2026). Digital HRM and Employee Employer Relations in Indian Higher Education Institutions: A Review of Faculty and Non-Teaching Staff Perspectives under UGC, NAAC, and NEP 2020 Frameworks. In International Conference on Redefining Management in the Digital Age: Exploring New Paradigms, Innovations, Practices, and Possibilities (pp. February 20–22; Department of Management Studies, BIT, Mesra, India).
  • Shandilya, G. , Jana, A. , Mishra, N. , & Srivastava, P. . (2026). Decoding the replay: examining the influence of televisual technologies on fan engagement in the IPL. Sport, Business and Management: An International Journal, ahead-of-print No. ahead-of-print. scopus https://doi.org/10.1108/SBM-05-2025-0128
  • Vinay , Jana, A. , Sinha, &. , & A.P. . (2026). Weaving the future: A conceptual framework for AI-driven transformation in the Indian fashion industry. In International Conference on Redefining Management in the Digital Age: Exploring New Paradigms, Innovations, Practices, and Possibilities (pp. February 20–22; Department of Management Studies, BIT, Mesra, India). other
  • Rai , R. , Jana, A. A. S. , P. , & Jana, A. . (2025). One Size Doesn’t Fit All: Exploring Gendered Insights into Job Satisfaction and Employee Retention in HEI in India. Drishtikon: A Management Journal, 16(1), pp. 31–57. other http://dx.doi.org/10.2139/ssrn.5701442
  • Jana, A. , Shandilya , and Srivastava, G. , & P. . (2025). Eco-conscious luxury: decoding the preferences of affluent travellers in sustainable. Journal of Hospitality and Tourism Insights, 8 (5), pp. 1717–1739. scopus https://doi.org/10.1108/JHTI-04-2024-0375
  • Jana, A. , Shandilya, &. , & A.K. . (2021). Impact of Covid-19 on Indian Hospitality Industry & Tourism. In Revamping Hospitality and Tourism Industry through Innovation, Eureka Publications, (pp. pp. 1–14).
  • Jana , & Chandra, A. , & B. . (2016). Mediating Role of Customer Satisfaction in the Mid-Market Hotels: An Empirical Analysis. Indian Journal of Science & Technology, 9(1), pp. 1–16. scopus http://dx.doi.org/10.17485/ijst/2016/v9i1/81973
  • Jana, A. , Jana, B. , & & Chandra, A. . (2016). Role of Brand Image and Switching Cost on Customer Satisfaction-Loyalty Dyadic in Mid-Market Hotel Sector. Indian Journal of Marketing, 46(9), pp. 35–52. scopus http://dx.doi.org/10.17010/ijom/2016/v46/i9/101040
  • Jana , A. , & Jana, A. . (2015). The Marketing Effectiveness of Hotels Advertisement in Social Sites (Facebook): A Case Study of Central Ranchi. Asian Mirror International Journal of Research, 2(1), pp. 67–81. other
  • Jana, A. . (2014). Impacts of the Attributes of Service Quality on Customer Satisfaction and the Interrelationship among Service Quality, Customer Satisfaction and Customer Loyalty. Journal of Hospitality Application & Research, 9(2), pp. 46–60. other http://dx.doi.org/10.17010/ijom/2016/v46/i9/101040
  • Jana , & Chatterjee, A. , R. , & Jana, A. . (2014). The Effect of Servicescape of Casual Restaurants on Youths’ Dining Experience. International Journal on Customer Relations, 2(2), pp. 37–44. other
  • Jana, A. , Jana, A. , & & Chandra, B. . (2014). Role of Business Ethics in Hospitality Industry: An Exploratory Study. In Effectiveness, Ethics and Sustainability, Excel India Publishers, Department of Management Studies (pp. pp. 92–97).
  • Chatterjee , R. , Jana, A. , & A. . (2012). Potential of Rural Tourism in the State of Jharkhand. NITHM Journal of Tourism and Hospitality Management, 2(1), pp. 6–16. other